Frequently Asked Questions

Why is my organization not showing in the members list?

You will need to make sure you have enabled this in your control panel. Make sure you are logged in then choose control panel from the menu, then choose company profile. You can also upload a company logo and link your website!

How do I give access to others in my organization?

You can find instructions on this in the submember section in the control panel. You will need to be logged in as the main account holder to perform this action.

How can I get my membership certificate?

You can do this from the NORAC Certificate page under the control panel. Right click on the certificate to download the PDF.

How can I keep up with a particular discussion?

You can choose the Subscribe option in the top right hand corner of any forum to be automatically notified when it gets updated. If you change your mind you can unsubscribe from it. You can view all of your subscriptions using the side bar when logged into the forums.

How can I keep track of my forum activity?

You can view your Topics Started, Replies Created, Favorites and Subscriptions using the side bar when logged into the forums.

What are the differences between the public forums and the private members only forums?

The public forums are viewable by anybody who visits the site, but can only be posted to by NORAC team and NORAC members. The members only forums are private and can only be accessed by NORAC members and the NORAC team.

Why do I keep getting asked to enter my regional info when I login?

You will be propmted to enter data for your NORAC regions when login, until it is completed. This is so we can send you the right information, customize the website, and notify you of relevant NORAC info in your area. When you have entered the contact info for each region you will no longer be prompted to do so on login, and will go directly to the forums instead!

How Do I Renew My Subscription?

You will need to login as the primary user, and then go to the control panel and then choose billing info, where there is a link to setup your subscription.